Why Staying Connected Makes Us Better: What We Bring Back from the PWNA Annual Convention

More Than Just a Certificate — It’s About Being Part of the Bigger Picture

At 3 Little Birds Exterior Cleaning, we take a lot of pride in doing things the right way. That’s not just about how we wash — it’s about how we stay involved, connected, and constantly learning.

That’s exactly why we attend the PWNA Annual Convention every year. Yes, we go to complete certifications — but it’s so much more than that. It’s about surrounding ourselves with the best in the industry — the leaders, innovators, and experienced operators who’ve built this industry from the ground up.

It’s about being part of the larger conversation — the one that’s shaping the future of exterior cleaning.

What Is the PWNA Annual Convention?

The Power Washers of North America (PWNA) Annual Convention is one of the most important events in the industry. It’s where the best of the best come together to:

  • Share techniques they’ve developed through real-world experience.

  • Discuss challenges — from environmental compliance to new surface materials.

  • See and test new equipment before it hits the mainstream market.

  • Collaborate on raising industry standards for safety, quality, and responsible workmanship.

It’s not a sales pitch event — it’s a working convention, where the goal is making the entire industry better. And that’s why we show up.

Certifications Are Just the Start — The Real Value Is in the Conversations

Yes, we completed every certification offered at the convention — because staying sharp matters. That includes:

  • Environmental Compliance

  • Roof Washing

  • House Washing

  • Flatwork (concrete, patios, parking lots)

  • Fleet Washing

But here’s the truth — the certifications are just the framework. The real learning happens in the hallways, at the roundtables, and over coffee with industry veterans who’ve seen and done it all.

That’s where you pick up the small process tweaks that save hours in the field. That’s where you learn about the new surfactant mix that works better on polished aluminum. That’s where someone offhandedly mentions how they built their fleet wash rigs for faster changeovers, and suddenly you’re walking away with a game-changing improvement for your own business.

Networking with the Best = Better Service for You

Here’s why this matters to you as a customer:
When we go to these events, we come back with new knowledge, smarter processes, better tools, and deeper insight into solving the exact problems you hire us to solve.

It’s the difference between:

  • Showing up with an off-the-shelf process vs. customizing our approach to match your specific surfaces.

  • Knowing how to protect modern siding materials that didn’t even exist five years ago.

  • Staying ahead of environmental regulations, so you know your property is cleaned responsibly and compliantly.

  • Bringing new tools and techniques back to Maine that haven’t even made it to the local market yet.

In short, staying connected at the highest level helps us future-proof our services for you — and that’s what makes us better every year.

This Isn’t Common — And That’s the Point

The truth is, most local wash companies don’t do this. They stick to what they know, rinse and repeat (pun intended), and never invest in staying connected to the larger industry.

That’s not how we operate. At 3 Little Birds, we see ourselves as part of a professional trade — not just a guy with a pump and a truck. We believe raising our standards raises the value we deliver to every customer we serve.

Certifications Prove We’re Committed — But Relationships Make Us Smarter

Certifications are the resume. Relationships and ongoing involvement are the master class. It’s one thing to know the process for soft washing a roof — it’s another thing to know:

  • How your peers in Florida are handling roof treatments under extreme heat.

  • What new chemical blends the manufacturers are releasing next year.

  • How successful fleet washers are adapting to new EPA runoff rules.

  • What insurance carriers are starting to demand for contractors in 2025.

That’s the stuff you only learn when you’re in the room where the conversations happen. That’s why we show up, year after year.

Investing in Professionalism Is Investing in You

When you hire 3 Little Birds, you’re hiring a company that doesn’t just clean — we learn, adapt, and improve every single year. That’s how we stay ahead of problems, offer smarter solutions, and give you a service level that no one else in the area can match.

That’s not an accident — it’s the result of choosing to stay involved and stay sharp.

Ready to Work with a Company That’s Built to Stay Ahead?

If you want a cleaner who’s not just certified but plugged into the future of this industry, we’re ready to work for you. Whether it’s your house, your fleet, or your facility — we’re bringing the latest knowledge, best practices, and modern techniques to every job.

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